General Jewellery FAQs
Appointments are recommended for bespoke designs, valuations or detailed enquiries, but you’re welcome to contact us to check availability.
Most bespoke pieces take 4–8 weeks, depending on design complexity, materials and stone sourcing.
Repairs & Alterations FAQs
We handle ring resizing, chain repairs, stone tightening, clasp replacements, cleaning, polishing and general restoration.
Simple repairs can take a few days; more complex work may take longer. We’ll provide an estimate once we assess the piece.
Get your free quote
Let us know how we can help, and we’ll respond promptly with the information or guidance you need – Whether you’re wishing to make a jewellery alteration or test a Gemstone, we’ll give you a clear, useful answer to help you make the right decision